Frequently asked questions

 

Do you ship internationally?

Yes. I ship everywhere in the world from my place in Moscow, Russia! Just enter your shipping information upon checkout, make sure you wrote everything right and wait for your package to arrive ;)

How long will it take for my print/original to arrive?

• Orders within Russia/Europe normally take 3-7 business days to arrive after being shipped.
• International orders normally take 1-3 weeks to arrive after being shipped. Occasionally, international orders can be delayed so if you are an international customer and do not receive your package within 3 weeks, please contact me yashinss@list.ru
I’m printing and packaging them by myself with love and care. I’m also painting the details of «glow in the dark» ones over the print so it would make a perfect bright glow in the dark. 

How do I track my order? 

Once your order is shipped, you will receive an e-mail with tracking information to the e-mail address linked to your purchase. Please allow between 1-3 Business Days for your tracking number to update after receiving it by mail. If you don’t see the email in your inbox try to check spam folder.

How are the prints packaged?

All orders prints will be placed into a protective plastic sleeve and rolled up in a cylindrical shipping tube so the prints will be 100% protected from external influences.

Why is there a digital tag on the print and will it be on mine?

The digital tag exists to protect the image from copying. It wouldn’t be on the print, don’t worry. 

What is the return/refund policy?

If the print arrives damaged during shipment, I will send you a replacement print. Please take a photo of the damaged package and print and email it to me at yashinss@list.ru with your order number.